How Not To Provide Customer Support

I recently had an interesting interaction with a company’s support team and the results were less than spectacular. Originally, I had a much longer post planned that better detailed the problem, brought attention to the company and gave details of … [Continue reading]

One of Many Worlds: Another go at Go … failed!

Remember folks, choose the right tool for the job… You can’t read about programming languages these days without Google’s Go programming language being discussed with much praise.  I agree that Go is good,  but I recently ran across a post addressing … [Continue reading]

What He Said – Tim Bray · Software in 2014

Tim Bray has a great post discussing the state of software development in 2014.  I found myself nodding in agreement virtually all the way through this one, mainly about client-side development for mobile and the web. The client-side mess · Things … [Continue reading]

Errors Installing the pg Gem When Using Heroku Postgres.app

I’ve been using the PostgreSQL Mac OS X app from Mattt Thompson and Heroku for quite some time now.  If you don’t know what it is, it’s a drop in app bundle for the PostgreSQL database.  There are many ways that work, this just happens to be really … [Continue reading]

SimpleMailr Coming Soon to Make Email Newsletters a Pleasure

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I’ve been working on a SaaS application for the past number of months named SimpleMailr. It has gone through several iterations as I try to convey my intentions for the service.  In a one-liner, SimpleMailr is intended to “Get your newsletter in the … [Continue reading]

Ratings or No Ratings, It Could be Time for A Change to Apple App Store Rating System

The latest episode of the The Talk Show, Gruber discusses his distaste for apps that ask for a rating. I found the view a bit disappointing. He has a lot of influence and is both a user and an app developer. I can’t understand this adversity. A … [Continue reading]

Yep, paid apps are dead « Tapity

Jeremy over at Tapity had a great post yesterday talking about the very same topic I blogged about; paid apps. Tapity makes much of its living on paid applications like Languages, Grades and Hours and they face the reality. Yep, paid apps are dead « … [Continue reading]

Digging the Gold from the Apple App Store

It's really hard to make a living in the Apple App Store. It's not impossible but neither is winning the lottery. People who aren't developers don't understand how hard software is to create and because of the Apple-influenced ecosystem, they expect … [Continue reading]

JOBS

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I don't usually post about movies, mainly because most movies these days really suck and aren't worth the time to even say I saw one.  I did take in the new JOBS film with Ashton Kutcher.  I really enjoy the movie.  It brought back a lot of memories … [Continue reading]

Vesper Quickly Becoming a Valuable Case Study

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When I first heard about Vesper, a note-taking application for $4.99 that only runs on the iPhone, I was a bit skeptical.  Vesper comes from Q Branch, LLC and consists of some fairly high-profile people including: John Gruber, Brent Simmons and Dave … [Continue reading]